Verizon's marketing campaign "Can you hear me now" is the main reason I switched from AT&T to Verizon in the first place. Visually seeing the Verizon guy with his back up crew of customer service reps, technology folks, installers and a helicopter hovering over him as he walks through corn fields saying can you hear me now is brilliant. Verizon is stating even though you don't see us physically, Verizon follows you on every call you make, and are there to help you. Since switching to Verizon I rarely have dropped calls and customer service is always good. Now I have heard from people who have not had the same experience as I, but Verizon works for me.