The last time I rode Greyhound was in the 80's and even then the company was losing customers. To me 'Leave the driving to us" simply meant late arrivals, unsympathetic customer service, and dingy waiting rooms. It's cheaper to fly than take Greyhound. Greyhound has appeared to have seen the error of its ways. The company has a new marketing strategy. Offering better customer service, revamped buses, and cleaner restrooms. You would think this should be a given. Greyhound is losing market share to other bus service providers offering lower rates and better customer service. I guess the Chairman needs to satisfy the shareholders and lure back its customer base and attract new ones. Good Luck!